Who is Fidivio?
The people behind Fidivio
Evert de Boer
Airline Loyalty Strategy
Evert has researched and worked in airline loyalty strategy since 2000. He has collaborated with more than 35 airlines globally on frequent flyer programs in management and advisory roles, and has published numerous articles and white papers on the subject. His latest publication, Strategy in Airline Loyalty, offers a comprehensive overview of the airline loyalty landscape. Evert has conducted multiple program carve-outs and specializes in program financing and valuations.
Xiao Yao Chin
Former Executive of AirAsia BIG Loyalty Program
As a Partner of On Point Loyalty and a former executive of AirAsia BIG Loyalty Program, Xiao Yao’s loyalty experience spans program financial planning & valuation, program design, strategic planning, member lifecycle management and analytics. Prior to that, Xiao Yao had worked on numerous strategic projects for leading financial institutions across Southeast Asia during her time with Bain & Company. Xiao Yao holds a PhD from the University of Cambridge, UK.
Principal at Global Economics Group
Dave is a Principal at Global Economics Group and a global expert and leader in accounting for loyalty programs. With more than 37 years of experience principally in the airline industry, Dave was one of Ernst & Young’s most senior global airline partners – and ran EY’s global airline sector for over 10 years prior to his retirement. Dave’s unique experience cuts across finance and accounting mandates, including loyalty program deferred revenue models, valuation techniques, breakage, and application of ASC 606 and IFRS 15 in the airline and other industries loyalty accounting. Dave has led numerous global projects including loyalty program carve-outs, private equity sales, program valuations, and development of loyalty accounting models. Dave also helped to set the accounting standards by serving as Ernst & Young’s representative on the Association of International Certified Professional Accountants (AICPA) Airline task force that issued the Airline Industry Accounting and Auditing Guide.